Transfer Service Terms & Conditions

  • We offer courtesy pick up and drop-off to certain locations located across Surfers Paradise, Main Beach, Southport, Labrador & Biggera waters.
  • If staying in Surfers Paradise or Broadbeach we will pick you up and drop you off from our only pick up location Mantra Sun City hotel located at 3400 Gold Coast Hwy, Surfers Paradise. You will need to make your own way to this pickup location. We recommend you to use the Gtram service to reach our pick up location. There is a Gtram station called “Surfers Paradise North” located 2 mints walking distance from our pick up location. The Gtram covers all the Surfers Paradise and Broadbeach area and it saves you time and money to use this service. To plan you journey to our pick up location please visit https://ridetheg.com.au/ 
  • If you are staying in Main beach, Labrador, Southport or Biggera waters, we will notify you of your pickup time upon receiving your booking once service gets confirmed.
  • Service depends on availability: we need a minimum number to operate the service and we also have a maximum capacity. Upon receiving your transfer request we will notify you whether this number has been reached or not.
  • This service is complementary and therefore free of any charge. Please note, if we cannot offer the transfer service (due to minimum number not reached, or van fully booked) there will be no discount offered.
  • Pickup times are approximate, so please allow 5 minutes after the estimated time frame for any unexpected delay that our driver may experience.
  • Once the driver arrives to pick up location he won’t wait more than 2 mints to depart back to our launch point.
  • Alternative pick up from Helensvale station if travelling from Brisbane. Please wait for our van at the “TAXIS / KISS&RIDE” zone. After the tour we can drop you off at Gold Coast city or return to the station. Call for availability.
Tour/PickUp Location Mantra Sun City
Chill-Out  – 8:30 AM 7:45 AM
Quick Escape – 10:30 AM 9:45 AM
Quick Escape – 2:30 PM 1:45 PM
Full Moon – 6:00 PM (5:30 PM in Winter) 5:00 PM

Pickup location addresses and recommended G-tram stations.

Pickup location addresses

In Surfers Paradise and Broadbeach it is really easy to move round using the G:link. For information on this public transport service and to plan your journey to our pickup locations please click here.

Below each pickup location you will find the suggested nearest G:link station.

Mantra Sun City: please wait for us on the driveway next to the lobby area, located in 3400 Surfers Paradise Blvd, Surfers Paradise.

  • Suggested G-link Station: Surfers Paradise North